Enterprise SSL Support Options
At GeoTrust, we know the value of world-class customer care. We are committed to providing quality customer service and support and delivering all of the resources needed to successfully use our solutions and products. Our Client Services team provides quick, accurate and professional responses regarding all aspects of GeoTrust products and the environments in which they operate. We give you the security of knowing there’s someone there to focus on technical issues, while you focus on the business of security.
We have differing levels of support, tailored for your organizations needs:
Standard Support
Standard office hours support
12x5 Monday to Friday
Gold Support
Extended 8am to 2am UK time Monday to Friday
Priority call Handling
Self-Service Support Portal
User Groups
Platinum Support
24x7x365 Support
Account Management
Self-Service Support Portal
Bi-annual business reviews
Executive sponsor
Welcome package
Users groups
The Value of World-class Customer Care At GeoTrust, we know the value of world-class customer care. Our Client Services team is committed to providing quality customer service and delivering all of the tools and resources needed to successfully use our solutions and products. Our highly knowledgeable team of skilled professionals is poised to take immediate action to solve any technical challenges that may arise. We aim to consistently go the extra mile to deliver 110% to all our clients’ service needs, and anything less is simply not good enough.